Luxury Retail Leadership for High-Value Client Experience

Specialized in building high-value client relationships, VIP clienteling and trust-driven teams in flagship luxury environments.

  • Top 5 global store performance at Karl Lagerfeld

  • €10M flagship responsibility at Fendi

  • 20+ years in luxury retail leadership

Delivering luxury through relationships, not transactions.

Profile

Adina Olensky is a senior luxury retail leader with over two decades of experience operating flagship boutiques for internationally recognized brands.She specializes in high-value client relationships, VIP clienteling and the consistent delivery of exceptional in-store experiences in demanding luxury environments.Her approach combines commercial precision with a deep understanding of client expectations, enabling sustainable performance, strong client loyalty and teams that operate with trust and clarity.

Selected Achievements

Ranked Top 5 globally across all Karl Lagerfeld stores

Led a €10M flagship boutique at Fendi with full commercial responsibility

Exceeded annual sales targets by 8% across two flagship boutiques at Augarten Porcelain Manufactory

Built and maintained a high-quality client database with strong VIP retention and engagement

Experience

Porzellanmanufaktur Augarten

Retail & Sales Manager · Vienna

Leading two flagship boutiques with full responsibility for sales performance, client experience and team development.Exceeded annual sales targets by 8% and strengthened long-term client relationships in a premium retail environment.

Fendi

Store Manager · Vienna

Responsible for a €10M flagship boutique with full accountability for commercial performance and operations.Drove VIP client engagement and team performance while maintaining the highest standards of luxury service.

Karl Lagerfeld

Senior Store Director · Vienna

Built and developed the first full-price store in Austria, establishing it as one of the top-performing locations globally.Delivered strong commercial results, stable team performance and successful omnichannel integration.

Open to selected leadership opportunities in luxury retail and client experience

Adina Olensky is available for senior roles in luxury retail, client experience and flagship environments.
For relevant opportunities or introductions, please get in touch directly.

Mail

Phone: +4369917100587